Knowledge Management Solutions Manager

Build your big career with the Firm that does Big Law better. McDermott Will & Emery is a leading global law firm that brings together more than 1,400 lawyers and 1,200 business professionals. We celebrate excellence, collaboration and community and have been recognized as a top workplace by The American Lawyer, Working Mother Magazine, Vault and the Human Rights Campaign. 

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office.

With us, you’ll find:

  • A Firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity we encourage you to be yourself!
  • Enthusiasm for diverse perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
  • Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental and financial health, with an emphasis on work/life balance.
  • Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.

Position Summary:

The Knowledge Management (KM) Solutions Manager supports, innovates, and collaborates with other members of the KM Department to develop and maintain the Firm’s KM program and create lawyer-facing KM products and solutions. The KM Solutions Manager contributes to the development of innovative technologies and processes to aid in the delivery of legal services and better serve the firm’s clients.

Essential Functions and Responsibilities:

  • Manage data-related components of the KM Department’s project workflows such as collections, name normalization, populating missing data, running test exports, and performing final QC
  • Participate in the development of Artificial Intelligence (AI) based offerings, including research, and reviewing results from AI models
  • Project manage KM initiatives including drafting protocols, creating workflows, conducting training, coordinating with contract attorneys and managing timelines
  • Engage in technology trainings and pilots to ensure the KM Department continues to leverage the best technology for internal use and practice-group specific technology offerings
  • Work with McDermott Transactional Solutions and KM on Form Finder, including blacklining and reviewing agreements flagged as initial results
  • Work with Directors of KM on Document Assembly projects
  • Track monthly use metrics for all KM Power BI platforms and create a summary of metrics for internal review
  • Maintain KM YourSource and KM-related information on practice group pages by adding new links and updating language as needed
  • Manage other KM Department support functions such as budget tracking, invoice management, protocol drafting, and engagement with vendors for contract employees

Job Specifications:

  • Bachelor’s degree
  • At least five (5) years of related work experience in a large law firm environment
  • Knowledge of Microsoft Office Suite
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Ability to work under tight deadlines and prioritize responsibilities
  • Ability to handle and maintain confidential information
  • Ability to learn new concepts and skills quickly


Successful candidates will be provided with outstanding career opportunities and will receive a
competitive total rewards package with the opportunity to earn performance-based bonuses.

Expected Pay Range in Los Angeles $143,000 – $196,000

Expected Pay Range in Orange County $136,000 – $187,000

Expected Pay Range in New York, San Francisco & Silicon Valley $149,000 – $205,000

Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

  • While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
  • Employee must occasionally lift up to twenty (20) pounds

Work Environment:

Typical indoor office environment


The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.